what has happened to the integrity and quality of experience that it once was to bank with USAA


I google my site. I get a USAA Commuity Site.  No banking info

I call my bank, there is a 40 minute wait

What has happened to what was once a 5 star bank?


Hi @Jennysjourney, thank you for reaching out. I regret to hear of the longer than usual wait time you're experiencing. This sounds like an issue that can go through troubleshooting with our technical team. To reach out to them directly, you can use 1-877-632-3002, and "tech support" when prompted. I hope this helps! ~Holland