Hello @LostInMA, Great question. We have 2 versions of banking views.There is the normal view that you have and the other is when your using our Budgeting tools. We have new Budget tools coming but if you wanted to switch views you would go to My Tools on usaa.com and select Budget. I believe that is why your seeing different views. Your wife may have used the budgeting tools and as a result she has the budgeting view. I hope that helps. ~Suzy
@LostInMA, when logged in, please select 'My Tools' at the time, on the right side under 'Budgeting & Goals' you will select the third option that says 'Budget' for this change! Hope that is helpful! :) ~ Samantha
Yes ma'am, I did that on the website on my desktop PC. All it says is:
PERSONAL BUDGETING TOOLS
We've listened to your feedback.
New budgeting tools are coming.
There is no option to select or deselect the view
Hmm! I would recommend reaching out to our tech support for better assistance with this budget view. They can be reached at 877-632-3002 and when prompted, please say 'Tech Support' ~ Samantha
I've already done that. They were not able to help. I have to say, that USAA's website and app have gotten steadily worse and more confusing in the last several years. It's counterintuitive.