mobile deposit - can I deposit a USD check from a USD bank while I am overseas?

going back to AmEx
Contributor

I am trying to deposit a check. I have no issues using the app. Get a green check mark and everything. But it never shows up.


This is a USD check on a USD Bank into a USD bank account.


Is this possible using mobile deposit? 

1 REPLY

@going back to AmEx, Thanks for asking, although the location services must be turned on for the mobile deposit to work, your location is not held against you if you have the deposit limit available, and the check its written off of a domestic bank. If you continue to have issues making the deposit my best recommendation would to to uninstall the app and then reinstall it to ensure that any recent updates were loaded properly. If you continue to have difficulty please call the website service center 877-632-3002 for additional assistance. ~Michelle