It tells me I am not qualified? What are the qualifications?


Sorry, we can't open this account for you.

USAA Bank products are only available to military members, veterans who have honorably served and their eligible family members.

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PS: My brother is a military member Sargent E5. 

@joelcont, I understand you are interested in banking services. Eligibility requirements must be met in order to open bank accounts with USAA. We currently extend membership to military members; active, retired and honorably separated, officer candidates, children of USAA members, widow(er)s and former spouses of the eligible member who joined USAA while married. Unfortunately membership does not pass to siblings of eligible members. I apologize for any inconvenience this may have caused. Thank you for reaching out to us for assistance. - Rhonda