What good is a bank that wants me to open a local account or drive hundreds of miles to deposit a life insurance check in an amount greater than a max limit? I understand having the limit for "routine" business, but I only have one wife whose death will resuly in needing to make a deposit like this.
If I "need" to open an account with a local bank, why do I need USAA? I bet if it were USAA Life Insurance there wouldn't be a problem - but of course those rates are higher. So again, why pay more for what was once convenience and customer service?
@TiredOfIt, I can see you're upset with the limit placed on mobile deposits. USAA places a limit on our Deposit@Home and Deposit@Mobile limits as a means to limit your and USAA's exposure to fraud and loss. It was not meant to serve as a limitation to our members. It's not necessary to open a external bank account to deposit the check. I understand that the check is a significant amount and you can have the check delivered by certified mail such as UPS, FedEx, or USPS. The check can be delivered to us at:
USAA Federal Savings Bank
9861 Attn: Bank Priority Mail
10750 McDermott Freeway
San Antonio, Texas 78284-8426
In the meantime, I will share your comments regarding this matter with our bank team. We continually look for opportunities to improve our services and your comments will help us do so.