My husband and I are going through some financial hardship. I am looking to lower my payments or interest rate for a few months. who can I call at usaa to speak to the appropriate person. I dont want to get transferre around as this is already a hard enough conversation for me.


@kj20, I can certainly understand not wanting to get bumped around!  We are happy to see how we can help you.  Please contact us at: 800-531-0533; Monday – Thursday7:30 a.m. - 11:00 p.m. CT and Friday - Saturday7:00 a.m. - 1:00 p.m. CT.