Good afternoon @MrMikeny1, To add a beneficiary to your account a phone call or secure online chat is necessary.
The person you are looking to add as your beneficiary will also need to be associated to your USAA membership profile.
If the person you'd like to add is not already associated, select Add a Family Member from your Profile and Preferences. The persons name, DOB, SSN and contact information will all be necessary to have handy.
Our Banking Specialists can assist you at 210-531-8722 or via a secure chat when you select Contact Us. Have a great day! ~ Lori C.