Patty, we are sadden to hear of your experience. You may want to uninstall the USAA app and reinstall it to refresh the Zelle feature. We still have the funds transfer feature available to members. You may send funds to anyone you have listed on your transfer list or add a new account as well. If you still have issues with this feature after the re-install, please contact our web support at 1-877-632-3002 and when prompted ask for "tech support. " ~Jen
Thanks for providing this additional info, Jay. I've escalated this to our team for research, as it shouldn't be freezing or clocking like that. As soon as I get more info, I'll forward any instructions I receive. I appreciate your patience with this. - Cathleen
my account is not loading as well. I have read this post and uninstalled/installed the app numerous times. I have given up. I do not trust zelle anymore as they are now unreliable to me. I have been with usaa several years and with this new update im not sure if i will continue to bank with usaa.