USAA closed my checking and savings account and did not provide a reason. They only sent a limp-wristed letter saying that they've made a business decsion to terminate their realtionship with me. I have a 800+ credit score. USAA shamelessly closed my wife's and my 5 month old's accounts as well. They even closed our investment accounts, saddling us with tax implications. I am a retired Navy vet and a State Dept employee working for the USG abroad. USAA should be ashamed. USAA has become a sham and is taking advantage of hardworking famiies and veterans.
I am sharing my story with as many as possible. Leave USAA now. You will find cheaper and better financial instituions easliy.