I have already completed the form two times and will not do it again. As a 50+ year member of USAA I will move all my accounts if this nonsense continues.
Thanks for your 50 years of loyalty, @R.Rhubarb. I'm sorry for any frustration this may have caused you. I recommend contacting our Website Support at 1-877-632-3003 for assistance and please say "tech support" at the prompt.