Why can’t I open banking accounts? My parents are members...did I miss something in the requirements?


@Spartan19, thank you for contacting us regarding your eligibility. I understand your parents are member but you are experiencing a problem opening a bank account. For security reasons we are unable to review eligibility through this forum. I encourage you to contact us at 1-800-531-8722 to ensure your information on file is correct to allow you to proceed with opening accounts with USAA. Our representatives are available Monday through Friday from 6:30 a.m. - 8 p.m., Saturday from 6:30 a.m. - 7 p.m. CT and Sunday from 9 a.m. - 7:30 p.m. CT. Your interest in our services is appreciated. - Rhonda