@Jeff641, I appreciate your reaching out for answers to your questions. In some cases that happens when you have a promotional balance on the card that expires. The promotional balance is moved into the cash advance section. If your not sure you ever had a promotion on the card that has expired, please give us a call to do a in depth review if why your seeing that. You can call us at 1-210-531-8722 or chat at your convenience. Here are the instructions for starting a chat. (=
To initiate a secure online chat with our 24/7 chat team, select ASK USAA or Reach a Representative near the top of your account page. Or select Chat from the Contact Us options under HELP tab.