I sent a check out via web bill pay, was suppose to arrive Nov 21st. The person receiving the check still hasn’t received it, it is Dec 3rd. Check NHXNP-1H1QZ. And yes I verified multiple times of the address.


Hello @CCelli89, I am very sorry to hear this check did not arrive. You can request a stop payment by chatting with us online under Contact Us or by calling 800-531-8722. -Colleen


It’s a really important check. Is there anyway to track the check?

This isn’t the first time a check I’ve sent has arrived late. Last time I sent one out it arrived 5 business days post the expected delivery date.

Unfortunately there is not a way to track web bill payments @CCelli89. These checks are sent though regular mail. -Colleen

Thank You