When searching Unblock Credit Card, 900+ hits pop up - none of which seem to give instructions on how to actually unblock a credit card. On the mobile app, there's a menu item to Unblock a Credit Card. However, the Credit Card I initially Blocked is no longer visible in the window in order to Unblock it. Decided to call and seek help from a live person, and hold times are being quoted as 18 minutes. :(
@NFCUfan, Sorry to hear of the long hold times. We have chat available 24/7. It sounds like you went to the correct place on the app. I would suggest a private chat to look further into that situation. ~ Suzy
To initiate a secure online chat with our 24/7 chat team, select ASK USAA or Reach a Representative near the top of your account page. Or select Chat from the Contact Us options under HELP tab.