KrisG
Contributor

I've tried multiple times to update my address and while some of my accounts updated others have not. Now I need to replace a lost or stolen card and it is showing my old address as the only option for mailing. I am SUPER frustrated and I am not able to call. How do I fix this? I have gone to Profile & Preferences but the option to apply the address to ALL accounts is no longer there.

1 REPLY

Yikes, @KrisG! I totally understand the frustration there!  Please chat with us so can get you taken care of. To initiate a secure online chat with our 24/7 chat team, select ASK USAA or Reach a Representative near the top of your account page. Or select Chat from the Contact Us options under HELP tab.