USAA is a great bank and I have been a customer for many years. Website has changed and I can't find out how to pay off my personal loan?



Thank you for your membership, @Maude. Due to the complexity of this, please contact us at 210-531-8722 or initiate a chat on Thank you. ~Sarah

I did try chat on but it seemed to be an automated type of thing so I think calling would be better, thanks

@Maude, to initiate a secure online chat, please select ASK USAA near the top of your account page, or from the HELP tab, select Chat from the Contact Us Chat options. Our chat team is available 24/7. Thank you. ~Sarah