How are we expected to pay down our balance with your interest rates? We have used USAA for everything for years, and have excellent credit, yet $1000 a month payments towards our credit card have very little effect! Calls to your customer service are useless, being directed to numerous people only to finally being told they have no idea how to help me?!


@MDconcerned, I regret any frustration you're having. I have located your information and forwarded your concerns for further review. A specialist will follow-up with you. We appreciate the opportunity to address your concerns. Tricia