Retiree's Widow
Contributor

I have a friend (retired army) who has tried to contact USAA for information on joining for the last several weeks. He has called the general number but can't get through all the prompts and wait times. Is there some other way (email, etc.) that he can use to reach a representative?

1 REPLY

@Retiree's Widow, I'm sorry to hear your friend has had trouble reaching a representative. When he calls he can press 0 to reach a representative and when given the option about what he is calling about he can say auto insurance. He can also join online through this link: http://bit.ly/1WCFuBu. Hope this helps! -Cynthia