pobrecitaa
Contributor

There was an offset on my account from when I used to have it before that I wasn't aware of and that's fine. I put in more than enough money to cover the offset but the status of my available balance is still stating unavailable but when I go into my account it says that the available balance is XXX.XX amount of dollars. I'm wondering when the offset will come out of my account and my account will stop showing the available balance as unavailable?

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1 REPLY

@probrecitaa, Thank you for your post. Regrettably, if an account has been charged off an closed, the balance owed will not reflect online. However, if you have an account with a positive balance, the right of offset typically process within 1 to 2 business days. However, I'd be happy to assist you further. To help me locate your profile, would you please private message me your full name and email address tied to your USAA membership? - Ben