Chief76
Contributor

I went to deposit a check today using the mobile app and was greeted with a message saying "Check out our fresh new look".  When I try to use the app, it takes a picture of the check and then hangs for minutes on end until the app times out.  The old app worked fine but this new one is horrible.  

1 REPLY

Oh no @Chief76, That should not be happening. I would suggest giving our Web Support team a call. They can help troubleshoot the issue. They can be reached at your convenience @ 1-877-632-3002 and when prompted ask for "tech support" We have a special team just for Dep@Mobile issues. I hope this helps! Thank you. ~Suzy