I can’t use my credit card why?


@MoonMan1977, thank you for reaching out. If your having difficulty or simply can not use your credit card, please call or chat with our customer service agents. They are available by phone 1-210-531-8722 or you can chat which is available 24/7. Here is how you initiate a private chat. Thank you. ~ Suzy


To initiate a secure online chat with our 24/7 chat team, select ASK USAA or Reach a Representative near the top of your account page. Or select Chat from the Contact Us options under HELP tab.