My checking account was charged off due to job loss but I received a direct deposit that has the paid the negative balance.

Jacblac
Contributor

When will I get refunded the difference or if possible, to have the checking account re-opened? I already spoke with customer service and tried looking for an answer online but got nowhere..... 

1 REPLY

@Jacblac, Thank you for your inquiry. We're unable to discuss specific accounts in this USAA Community forum. However, I can state the charge off recovery process can take up to 10 business days. Additionally, charged off accounts cannot be reopened. If you have questions regarding a specific account, please call us at 210-531-8722. ~DC