Mrs. 4440 - I understand the seriousness of the situation. I have located your information. I will engage a team to review the situation. I appreciate you reaching out to us today. - Jason
Almost a year later and it appears nothing has changed since your experience. I was waiting last night to hear from my lending agent that the underwriter had completed everything. Three different requests for infromation, each one getting more obscure. The underwriter was digging through my divorce decree. And after getting everything to her as quickly as I could often within hours of the request, I'm rewarded with her dragging her feet just enough to make sure I miss the deadline for closing. Now everything I had scheduled has to be cancelled. I don't even know if I'm closing at this point.
Discouraged and demoralized.