Hello @ MARCAMON, I'm sorry that you're having difficulty locating your account.
Please be sure you are not accessing our website from a saved link, such as a Shortcut/Bookmark/Favorite as this can cause these types of issues. To bring up our site and login, simply add USAA.com directly into the address bar of your browser window to ensure you're accessing the most updated version of our official website.
Once you are logged in, select My Accounts to view the specific account you are looking for.
If you'd like some assistance to walk you through the steps online, please contact us at 210-531-8722 or select Contact Us on the HELP tab to initiate a secure online chat 24/7. You may request a Screen Share session to help point you in the right direction on our website.