The mag strip on my debit card is damaged and will no longer swipe. I tried ordering one on the app but it won’t go through.


Hello @Jeff32. I am very sorry to hear this order online will not go though. Please call us at 210-531-8722 or chat online so we can order you a new card. To initiate a secure online chat, please select ASK USAA near the top of your account page, or from the HELP tab, select Chat from the Contact Us Chat options. Our chat team is available 24/7. - Colleen