I'm deployed and can't reach customer service by phone. I need to contact a live person regarding a disputed debit card charge

Chris1983@@@
Contributor

The robot that USAA uses as their CS rep on the app keeps giving me the run around and I end up looking at phone nubes that I can't call in order to dispute a charge.

1 REPLY

@Chris1983@@ yikes, we are sorry to hear this! Have you tried to chat with us? Please initiate a chat by selecting HELP at the top of usaa.com or the “Ask a Representative” from the account summary page and we can help you out.