I have a confusing notice I would like to get a written explanation of. How can I submit it and my question to USAA?

LongAgo&FarAway
Contributor

I have a confusing notice I would like to get a written explanation of. How can I submit it and my question to USAA and link them together to get a written answer.

1 REPLY

Thanks for reaching out, @LongAgo&FarAway - To get a written explanation, please initiate a secured chat by clicking the blue Ask USAA link in the upper right corner of the Account Summary screen. This will connect you to a live representative that can address the notice, and answer any questions you have. Once the chat is concluded, you'll receive a copy of the transcript in your Online Documents. I hope this helps. Have a wonderful day. - Cathleen