Good Morning @ump69, I'm sorry to hear you're having difficulty locating your accounts and not caring for the website layout.
We have a chat team available 24/7 who have the capability of assisting and guiding you through the website.
Additionally, this might be happening if you typically use a saved link, such as a Shortcut/Bookmark/Favorite to bring up our page before logging in. If so, I recommend clearing History/Cache/Cookies and from a new browser window, enter USAA.com directly into the address bar, to see if this resolves the error you've been receiving. We are here to help! Have a great week. ~ Lori C