Having trouble signing up with Zelle Quick pay


Everytime I try to sign up it gives me a error code telling me that I am not able to sign up. I already had to call my old bank and make sure they cancelled my email and phone number from there system so I can sign up here and still no luck. I do have a new checking account, maybe that is it? 


@NinoUSMC1997, I am sorry that your having difficulty with Zelle Quick Pay. I would like a moment to research and maybe ask you some additional questions. One of my first questions is can you tell me exactly what the error message states? ~ Suzy