One reason you may not see the offer is if you are using a saved link, such as a favorite/bookmark/shortcut to bring up our website before logging in.
Please clear history/cookies/cache and enter http://USAA.com directly into the address bar of a new browser window.
If you still do not see the offer, please give a call to our Lending Team at 210-531-8722 for assistance.
Thank you for reaching out, I'm sorry to hear you've been affected by the shutdown. ~ Lori C
You haven't missed anything much IMO. The offer is for an Unsecured Loan between $2500 and $6000 with 12 months to pay it back at an APR of 0.26% (lowered to 0.01% APR if you setup Automatic Payments). The offer itself is actually great (other pro-mil banks are offering immediate payback options only whereas this gives you a full year to payback) on face value, but it is terrible in reality. So far I haven't heard of anyone getting approved and the numbers that I know so far is folks with a 720-730 credit score trying to get the $2500 minimum amount do not have a high enough score to qualify and folks with 760 going for $5000 are being denied as well. But don't worry, they will offer you a full normal rate unsecured loan with no rate adjustments when you inevitbly do not qualify :/
So in reality, you aren't missing anything significant because unless your credit score is higher than that, you will not only be denied but also incur a Hard Inquiry on your credit report. USAA is doing nothing more than a rushed out publicity stunt that pays nothing more than meek lip service to us!
I cannot speak for the 30k, but USAA is not capped at 6K as I was approved a 8K loan for this shutdown. I definately understand why people are upset and had I not been approved I would be upset too. But for now, USAA has come through for me and my family. I also have two auto loans through USAA and both were deferred payments for the month of January.