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AlwaysWonderer
Contributor
I have been reading about USAA's terrible attention to fraud and this worries me. I recently had a fraudulent ATM withdrawal of $400 in another state from where I was. So I immediately canceled the card in question and was told the amount would be refunded. How long does this generally take since I have not been given a direct answer from any representative and hoping some people out there have had a more favorable experience with USAAs fraud department.

3 REPLIES

I didn't bought anything at T-Mobile
I didn't bought anything at T-Mobile.

Thanks for posting, AlwaysWonderer - I tried to contact you at the number we have on file, but wasn't able to reach you. I did leave a quick voice message, and have a secured email to your online message center in reply. To access it, simply log in, click your name, select Inbox, and then scroll down to Notifications. - Cathleen