Robert HK
Contributor

I am trying to download my USAA transactions. I log on but get an error. I suspect that this is related to my PIN not being entered?

1 REPLY

@Robert HK, Hello! I'd like to try and assist with the issue you're having. In order to login fully, you must enter your Online ID, Password & PIN.

If you are receiving an error for downloading transactions, this might be happening if you typically use a saved link, such as a Shortcut/Bookmark/Favorite to bring up our page before logging in. 

 

I recommend clearing History/Cache/Cookies and from a new browser window, enter USAA.com directly into the address bar, to see if this resolves the error you've been receiving. 

 

If not, please reach out to our Website Support team at 210-531-8722. Have a great week! ~ Lori