karsten9
Contributor

My account had fraud on it and usaa gave me a credit and then decided that it wasn't fraud because me pin was used. I think my card was copied while using self checkout. My account was emptied within two hours in a different county then where I lived. USAA took all the credit they put on my account. I when to the mp station they let me know that I was the third person that this had happened to this week with usaa. I have now got JAG and the bbb involved. This is not a bank for the Military stay away!!!!

1 REPLY

@karsten9 It is upsetting to say the least that you feel this way. I will be forwarding your feedback for review. If contact is needed, we will reach out using your profile information. Thank you. ~ Suzy