tried of runaround
Contributor

Need a phone number of a person in charge of disputed chargers. on 25 Jan i was charged 285 by JPay (same day i received numerous other false charges and they were all stopped)  Money was put back and then taken out again because USAA said it was authorized --- call the company. Called then and they would not give me any info without a subpoena. Was told USAA would look into it but have not heard back. 

 

1 REPLY

@tired of runaround, I'm sorry to hear your account was affected with unauthorized charges. To reach our Fraud Team, dial 210-531-8722 and request the Fraud Department once prompted by the automated phone options. Thank you. ~ Lori C