alex454
Contributor

I disputed a charge a little over a month ago, how long does it take for them to review a dispute or when can I expect to hear about it?

Tags (2)

4 REPLIES

@alex454, I'm sorry to hear that you have not received a follow up with your dispute. I'll engage a dispute specialist to review your account further. We will follow up with you once we have more information. - Ben

Did  you ever get your money back? I'm being dicked around by USAA at the moment as well. $325.95 gone. Chump change for some people maybe, but not for me. I want my m****** f******* money back.

Same here NickG.... I've opened my case twice and still no update. They tell me they are sending me an email with info on my dispute, that was 2 weeks ago and I still have nothing. I put it in 2 months ago and called in to see an update and it still wasn't even assigned! Hopefully they are giving me my money back soon...

I just filed a dispute today. Found out that a trusted family friend, was actually quite the opposite. She made several fraudulent charges with my debit card. I didn't get any confirmation that it was actually filed, after I completed the steps. Hoping to hear back soon. Needless to say that friend is looking at criminal charges now :(