Sailor New Orleans, we appreciate your feedback regarding your recent experience regarding a purchase dispute. I've reviewed our records and show your request has been resubmitted for review. Please allow up to 30 days for a response to be received regarding this matter. I regret any inconvenience this may have caused. Thank you. - Rhonda
They did the same thing to me, closed in the merchants favor even though i provided them evidence that i never received my item. the dispute team never calls back and they will screw you over.