Posting military pay one day prior to the actual payday is a courtesy we are pleased to extend to our members when possible. We will post deposits for tomorrow’s payday when we receive the deposit. Thank you for your patience and understanding.
Thank you for the response.
I fully understand that it is a courtesy, and that is appreciated. However, I am not a fan of being told you haven't received it. I completely reject this as the truth. When this happened with the Dec 15th pay, my civilian pay did not go in a day early either. (A week later than my husband's pay date). Seems fishy that such a "coincidence" would occur.
It is most definitely an issue with USAA. There is a reason that USAA is holding our funds and it's messed up to "extend this courtesy" and then snatch it back every now and then. We will definitely not count on this "courtesy" happening anymore, and may even take our banking elsewhere.
USAA does not say "If possible" they will process military pay via direct deposit one day prior. They state unequivocally that it will be deposited early. Here's the FAQs from the USAA website:
Military Payday FAQs
- I have direct deposit established through the Defense Finance and Accounting Services (DFAS). When will my pay appear in my USAA bank account?
USAA makes direct deposit funds available one business day before the actual pay date. This approach provides members with the peace-of-mind that comes with knowing when they can see and use their funds.
I thought USAA released direct deposit funds a day early, but my money isn't in my account and it's the day before payday. Did something change?
Nothing has changed. To help USAA members better prepare for paydays, USAA always makes direct deposit funds available one business day before the actual pay date. The release of funds occurs throughout the course of that particular business day. You can use your funds as soon as you see them in your account.
USAA is wrongly blaming the CG PPC. According to the CG memo USAA attached, the CG expected to send the payroll to Treasury on Jan 13.
Some Receiving Depositary Financial Institution make deposits available UPON RECEIPT from Treasury while others hold the funds until the settlement date.
Will USAA hold all future payroll until the 1st and the 15th? That is an important question going forward.