I have tried to get a debit card for my wife for over two weeks now and zero results. I've called several times and waited for over 40 minutes each time with negative results. The hard part is that I am calling from Japan; which makes it even more difficult.
@CSM O, I'm sorry to learn that you're having trouble ordering a debit card for your spouse. Have you tried ordering the card directly from the USAA website? You may do so by following these directions:
I hope this helps! ~DC
Thanks a lot. It did help me get to the right area; however and for some odd reason, it is not allowing me to request a debit card for my wife. Further details would be extremely helpful.
Thank you. However and I have said on the previous messages I am calling from Japan and the waiting periods have been up to an hour. We will give it another shot, but if unsuccessful; perhaps, there could be a way of doing it via the portal.