I’m so confused. I have a pending debit card refund and when I called they said they see it but it’s not available?! Why wouldn’t it be available if it’s there. I’ve banked for 8 years with USAA & it seems it’s always something.


@None76, I understand that you are expecting a debit card refund. Refunds actually require more processing time than charges. Once a merchant completes a refund, it can take up to five business days to post to an account. We appreciate your trust in USAA banking over the past 8 years. Please let us know if we can be of further assistance. ~DC