You like that? I absolutely hate it. I am retired and am no longer called by my rank. I wish USAA would drop that from my title and call me my name, just like everyone else. If you need a title, how about Mr.? I wish they would remove my Rank and RETIRED from my address and title. They say it is needed to confirm my eligibility. Confirm? Hasn't my membership since 2009 been enough to confirm my eligibility?
@John1776, I can certainly understand you do not want to be called by your rank and I'm happy to help with that. I've sent you a private message so that I can assist you. To retrieve the private message select your username on the top right-hand corner and select the envelope icon. Thank you! -Cynthia