Trekcycler, I'm sorry we have not been addressing you by your military title. I have updated and you should see a change. Please let me know if there is anything else I can help with. - Janay
We understand the importance of being addressed by your military rank, USAF_Ret. I have updated your profile, which should resolve this issue. Please let us know if you need further assistance. -Vanessa
Hey Poolplayer75, thank you for reaching out to us today. We can address by either title or rank whichever the member prefers. I was able to locate your profile. Can you please PM me with your rank and I will get this updated for you? Thank you.
Poolplayer75, you can certainly send us a PM by selecting the drop down menu next to your name at the top right of the screen and select “Send New Message” by clicking the envelope icon in the same drop down. If you preferred to be addressed by your rank, I am happy to make this modification. Simply say the word :)
I'm just the opposite, I wish USAA would STOP calling me by my rank... Some folks enjoy the "respect" or percieved prestige of their military accomplishments but many others feel it's sanctimonious and unnecessary.