Frustrated2018, we can understand the frustration with the score not showing. I recommend to contact our support team to see if we can troubleshoot this issue, as it should be displayed for you. You may reach this team at 877-632-3002 and when prompted ask for "tech support."
@Rockettgirl, Issues like this can be caused by using a saved link such as a Shortcut/Bookmark/Favorite to bring up our site before logging in.
Please try clearing History/Cookies/Cache and from a new browser window, enter USAA.com directly into the address bar. Let me know how it goes...
If this does not resolve the issue you're experiencing, please reach out to our Website Support team for assistance. ~ Lori C