Hello @Acme_fireworks. I understand your concern regarding your credit history being impacted by closing an account that has had years of history. We offer different types of credit cards to suit different priorities and needs, each of these has their own terms and conditions that are agreed to when the application is approved and accepted. Due to the terms and conditions of the account type you originally applied for, the card type can not be changed without a new application and acceptance of terms. I hope this is helpful, thank you. -Emily
I can definitely submit your feedback @Acme_fireworks. We always value feedback from members like yourself who are keen to offer us ways to better help our members in the future. Thank you. -Emily
@bobhoncho, we appreciate your post. At this time, there are no changes being made to the credit card history. History is tied to each account. If a new one is established, new history is created from that account. As always, we will ensure feedback regarding this is reviewed. Should any changes happen in the future, we will make our members aware.