Okok
Contributor
I want to commend USAA for catching a $5,000 fraudulent payment to my credit card and calling me right away asking me 4 approval of the charge

3 REPLIES

Hi, Okok. I'm sorry to hear you had potential fraud, but glad to hear we were able to assist with stopping the transaction. Your membership and security are a top priority for us. Thank you for your kind words, and please let us know if we can be of any assistance. -Meredith

I would like to say that the people that helped me out today and when ice night were absolutely amazing people and I would like to see them get a raise because they treated me like a human being and not just another customer

Jamee - We appreciate your post in our Community and the shout out! I'm glad we were able to make it a good experience for you. I will be happy to forward your feedback. Thanks for standing by us and thank you for your membership with USAA. - Tricia