Utred
Contributor

My cash back rewards balance was over $300 yesterday. Today it is showing zero?

4 REPLIES

@Utred, thank you for sharing your concerns. Please allow me a few minutes to review your information. Tricia

I appreciate your patience, @Utred. Please send us a Private Message so that I can provide additional information by selecting the top right corner under your user handle for a drop down menu. Please select the envelope icon and the next page you will be able to "Send a New Message". Tricia

Thank you for reaching out, @COHike. Please send us a Private Message so that I can provide additional information by selecting the top right corner under your user handle for a drop down menu. Please select the envelope icon and the next page you will be able to "Send a New Message". Tricia

Mine was close to the same and is also showing $0 as of today, without me using a single point. Confirmed this happened to a friend with USAA as well. Not sure why they will not notify ALL members....