MamaDragon
Contributor

On October 19th I did a balance transfer from my USAA Am Ex to my Cap One, my question is why do I still show the balance on my Am Ex as it was AND show the transfer amount on my Cap One? Am I paying this debit twice?? Not happy!!

1 REPLY

@MamaDragon, I can certainly understand your concern. Typically if the balance is showing on both cards that means the credit simply has yet to post. I would recommend that you contact Cap One and inquire as to how they may have sent the payment. Sometimes it goes by check and that can take a bit of time and it would be a great opportunity to make certain they have the account number correct. That could also cause a delay in posting. Hope that helps.  ~ Suzy