I am having an issue accessing my funds. I have an available balance but my current balance is unavailable and I cannot use my debit card. Please help!!!
Also, is anyone else having this problem?
rico94, I understand that you have concerns about an unavailable balance. We have been trying to reach the secondary account holder since November 6, 2017. Please ask her to call us at 1-800-531-8722. Thank you. ~DC
Hi @Xavieuer - We do need to speak with you regarding this matter. Please contact us at 800-531-8722 so we can assist with getting it resolved for you. Our representatives are available Monday - Friday 6:30 a.m. – 10 p.m. CT and 8 a.m. – 6 p.m. CT Saturday. - Cathleen