Extremely unhappy with service
User HADENOUGH (Opens a pop up layer) Occasional Visitor
I am a very disgruntled customer of USAA, and I moved all of my accounts to Naval Federal Credit union, which is a TRUE military Credit Union, and not some coverup that pretends to be a bank, and no matter how your balances are with them, and how well you have paid them, they really don't care, but they would LOVE to sell you insurance. I thought I had learned a lot, as I am in my 60's now and A Vietnam Era veteran, but I must admit, dealing with these people was one of the WORST experiences of my life!!!!!!!!!!!!!!!! Don't worry, they will sell you insurance anytime you want it, but they are not a financial institution that cares about veterans!!!!!!! Veterans, PLEASE check out Navy Federal Credit Union, as you will see a GIGANTIC difference in service and compassion to the military personel!!!!!!!!
User EagleEye2014 (Opens a pop up layer) Regular Visitor
With so few facts of the case displayed and a plug for a competing service somehow I am inclined not to take the slightest bit of this seriously....
-Your issue with the insurance was what exactly?
---....wife atuo - life insurance?....
They run my wife and I policy and have for sometime premiums are always paid on time
...USAA has taken care of me since my Father Career Air Force Retired registered me with them from the age of 1... I guess I am just a air force brat but I am using virtually every service with USAA and financial advisers etc... never had any sort of problem and the representatives always take plenty of time to solve my problems when I call ... I obviously do not share your unhappiness and instead have only good things to say for my experiences...
User squared (Opens a pop up layer) Occasional Visitor