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Underage fee rental car policy changes

Underage fee rental car policy changes

mank1's avatar User  mank1  (Opens a pop up layer) Contributor

Hi

 

I'm a limited member at USAA. I've been seeing this popup "waiver of underage fee is applicable to USAA insurance eligible members only" whenever I use USAA portal to book a rental car since very recently. Has there been a change of policy recently (in < 2 weeks) regarding discount on underage fee for rental cars?

 

Thanks!

Re: Underage fee rental car policy changes

USAA Social Service's avatar User  USAA Social Service USAA Service

mank1,

Our Alliance Program offers discounts with Avis, Budget, Enterprise, and Hertz.  Each has different criteria for young driver discount waiver (see the below):

1. Avis - Waives young driver fees for 21 - 24 years old members

 

2.  Enterprise - Waives young driver fees for 21-24 year old members

 

3.  Hertz - Waives young driver fees for 18-24 year old members

 

4.  Budget - Waives young driver fees for 21 - 24 years old members

 

Hope this helps!

 

Thanks,

 

Mike

Re: Underage fee rental car policy changes

jmina's avatar User  jmina  (Opens a pop up layer) Contributor

Hi,

 

I also have the same question. How do I know what kind of member I am so that I know for sure that the underage fee will be waived? Or are all USAA members eligible to have the fee waived?

Re: Underage fee rental car policy changes

USAA Social Service's avatar User  USAA Social Service USAA Service

Hi Jmina. All USAA members are eligible for this discount. The young driver fee is waived for 18 to 24 years old for Hertz and 21 to 24 years old for Enterprise, Avis and Budget. Please visit usaa.com/rentalcar for additional details. Have a great day!

Re: Underage fee rental car policy changes

virusjun's avatar User  virusjun  (Opens a pop up layer) Contributor

What about USAA members that only have a brokerage account? In other words USAA members without an insurance policy. Would the underage driver fee still be waived?

Re: Underage fee rental car policy changes

USAA Social Service's avatar User  USAA Social Service USAA Service

virusjun,

To qualify for these benefits - you must:

  • Have a valid member number
  • Reserve the rental vehicle using the appropriate discount code(s) for the USAA Program with each alliance (Avis, Budget, Enterprise, and Hertz).

Hope this helps!

Mike

Re: Underage fee rental car policy changes

virusjun's avatar User  virusjun  (Opens a pop up layer) Contributor

So just to be clear, if I have a USAA investment account this makes me a valid USAA member? I see it in "MY USAA" at the top home page.

Re: Underage fee rental car policy changes

USAA Social Service's avatar User  USAA Social Service USAA Service

Correct - If you have a USAA account than you're a USAA member.  However if you were to get in an accident in a rental, USAA would not be covering any of the damages and it would fall on to you, the rental car company, and your insurance carrier.  Thanks, Mike

Re: Underage fee rental car policy changes

lolalo's avatar User  lolalo  (Opens a pop up layer) Contributor

Good afternoon, I have a USAA account, I've tried to book a rental through Budget and the fee for under 25 year olds has not been waived. The same message rreading it is only applicable for certin members is showing. 

Re: Underage fee rental car policy changes

USAA Social Service's avatar User  USAA Social Service USAA Service

lolalo, I asked a business specialist to follow up with you regarding your concerns with the Budget rental vehicle.  They will be reaching out to you shortly.  Thanks ~ Robert.  

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