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  • 4 Ways to Keep a Military Marriage Strong

    Marriage in general is tough. Throw in deployments, solo parenting, reintegration and you will quickly learn just how challenging military marriage can be. Despite any separation, here are 4 things we have both learned on how to make our marriage a top priority and keep our military marriage strong.

  • Put Military Style Purpose Back Into Your Career

    Military veterans often feel they have lost their sense of purpose when they leave the military and begin new careers, jobs, and lives outside of the military. Follow these five steps to rebuild and regain your sense of purpose.

  • Your Financial GPS

    Do you know where you are and where you're going with your money? A financial GPS could help.

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    Tell us about your checking account experiences!

    Sep 29, 2015

    Finding dependable banking is critical to managing your money. We are interested to hear about your past experiences with checking...

    BrianaHartzellUSAA's avatar
    Dear AH_Disappointed, I am sorry to hear about the trouble you are experiencing. I want to assure you that your concern...
    AH_Disappointed's avatar
    Hello,After several years of stellar customer service with USAA, I have to admit that I am truly disappointed in the se...


    Lights, Camera, Interview! 10 Tips for Successful Online ...

    Sep 11, 2015

    Check out these tips to help make your next virtual job interview a memorable one!


    Plan Your Week and Save

    Sep 4, 2015

    Keep your calendar and weekly spending under control by following these five tips for weekly time planning.


    10 Areas to Include in The Book of Knowledge – A Deployme...

    Aug 28, 2015

    Deployment can be a stressful time. Help remove that stress by creating a Book of Knowledge – a collection of all your vital financial, legal, insurance, and other life information that you need in one place while your loved one is deployed.


    Tips for Shipping Cars and Computers

    Aug 27, 2015

    Shipping the "big stuff" takes a lot of time and effort. International relocation, especially, involves forethought, strategy and ...

    AngelaCabanUSAA's avatar
    Great information - thanks for sharing courtknee!

    6 Ways to Save Money for the Holidays

    Sep 29, 2015

    The holidays can be a time when we come off our budgets and the spirit of the season takes us over. Follow these six tips to better plan, budget, and enjoy your holiday spending.

    New "View Documents" Account Tools web page

    Oct 8, 2015

    I haven't been able to download any documents from the View Documents page for about a month now. I click on "Download" and nothin...

    Employees fraudulently going into my account!

    Oct 8, 2015

    Please help. I was trying to process an auto loan and I had one or two employees go back into my loan after it was approved. They ...

    YwChula's avatar
    Don't bite my head off for this question, but are you sure this wasn't your error? Now let me just say that I haven't b...

    Sticking it to ya!

    Oct 8, 2015

    There was an error made back in May on our part and I immediately contacted USAA to let them know. Expecting to have USAA take the...

    USAA Bank to Help Members in Event of Government Shutdown

    Sep 26, 2015

    Congress is currently working on a plan to extend federal spending authority past the Sept. 30 deadline to avoid a government shutdown. While we are hopeful that federal officials will soon reach an agreement, USAA stands ready to assist our members should one occur.

    Debit/ATM Card Options

    Oct 8, 2015

    I really enjoy the benefits I have using USAA. I understand that updates and changes must be done to be competitive. I strongly be...

    Top Shelf Customer Service Every Step of the way

    Oct 8, 2015

    Every Navy spouse knows you lose your identity when partnering with a career officer. Well the 25 year marriage didn't last but US...

    Budget tool problems

    Oct 8, 2015

    First off I would like to say thanks. Your budget tool is helping me get the family budget back on track. I love using the budget ...

    6 Steps to Get the Most from Your First Duty Station

    Sep 18, 2015

    Your first duty station is a great way to begin a successful, exciting, and engaging career. Follow these steps to get the most out of your new location.

    USAA Is a Company that Does NOT Care About Their Customer...

    Oct 8, 2015

    I have my bank account, my auto insurance, my car loan, and my renter's insurance all through USAA. I live in Austin, TX where the...

    Please do something about Document Uploading

    Oct 8, 2015

    Hello, I have been with USAA for 18 years and I must say the online document upload feature is so frustrating! The system needs to...

    BrianaHartzellUSAA's avatar
    Thanks for your feedback KAB. I have sent your comment over to our website customer support team to see what can be don...

    Samsung Pay availability

    Aug 17, 2015

    I own a Samsung Pay capable device and would love to be able to use it to it's fullest extent. Will USAA support the coming Samsun...

    txcruiser's avatar
    No need to continue to shoot the messenger Briana. And there's no need for her to continue to respond in this thread un...
    noellenchris's avatar
    It was Looppay's Corporate that was infiltrated which is a completely seperate system.


    Sep 13, 2015

    My account balances went nuts today at noon! Transactions disappeared, a credit for 100.00 for no reason bringing up my balance by...

    BrianaHartzellUSAA's avatar
    Dear USAIDF, USAA is currently in the process of converting all debit cards and credit cards to Chip Cards. This conver...
    BrianaHartzellUSAA's avatar
    Dear Bethanybm, Funds Transfer history is only available online for 90 days. Memo information is not provided on statem...

    Anybody receive their $300 for new checking account yet?

    Jul 28, 2015

    So USAA convinced me to open a checking account with them. I was told I would get $300 for opening and having two direct deposits ...

    sidnknj3's avatar
    I have to go out on a limb here and state that your comment about the 30th has been a total lie. NOT HAPPY with USAA. I...
    DT5's avatar
    I also have not received the $300 and fulfilled requirements. Today is the 6th of October. Spoke to a representative on...


    Sep 13, 2015

    It's the weekend and I have had my card declined several times all day. This is extremely embarrassing. I am more than just a litt...

    Taspole's avatar
    Runaround Gal's avatar
    Runaround Gal
    Thought my iPhone system update caused my USAA mobile app to crash!! Took me 2 days & calls to AppleCare & USAA to stil...

    Deposit at home

    Aug 14, 2015

    What in the world is USAA thinking. It's my understanding that they will be discontinuing DEPOSIT AT HOME due to "Compatibility Is...

    BrianaHartzellUSAA's avatar
    Thank you for the update Random Nickname.
    Random Nickname's avatar
    Random Nickname
    I received a reply to the inquiry I submitted. It turns out my scanner program was set for 600 dpi / color, which resul...

    Small Business Banking

    Aug 13, 2015

    I'd like to echo the requests for a small business banking option with USAA. I have my checking, savings, auto, and home insurance...

    TES's avatar
    It would be awesome if USAA started offerring business banking services again.
    lidia22's avatar
    Hello, well I love usaa and I am also upset that they don't offer business accounts which means we might have to take o...


    Sep 3, 2015

    Every time I put a check in the bank for more than $100 or transfer from a verified account for more than $100 they put a 7... A S...

    727's avatar
    The direct deposit funds can't be held, ACH credits (which is what almost all direct salary deposits are) are credited ...
    BrianaHartzellUSAA's avatar
    The labels affixed to member's nicknames are established by your activity in the community, the more comments you post ...

    Disappointed Texan

    Jul 30, 2015

    USAA claims that 92% of customers plan to stay with USAA for life. I find that statistic hard to believe. I am at least part of th...

    Jay85's avatar
    I've been without insurance with USAA, just using checking and savings account services, so it appears insurance is nec...
    PGHqueen's avatar
    I love IS AS I wish they partnered with at least one local bank in each state so we can make deposits from atm machines

    Tick off

    Jul 30, 2015

    I have a youth accountFor my teenage step daughterIt's connected to my acctWhy is it that a check can deposited into my checking a...

    BrianaHartzellUSAA's avatar
    Jared Aggie, As moderators we need to work on our responses. I can see that we often sound a little robotic and repetit...
    jaredaggie's avatar
    To the OP, You're not alone. They are causing disasters like this right and left, it seems. Keep it up USAA. Ms. Heinle...

    USAA is the worst

    Aug 15, 2015

    So I had insurance with USAA in 2014 till march 2015. I switched because geico was giving me a cheaper rate. A few months later I ...

    Soon2bgone's avatar
    TheMerc, So you feel your behavior in this forum is satisfactory? Why must you demean a member who is trying to vent hi...
    usnmukhtar's avatar
    The moderation policy you are talking about is nonesense. You abid by it and enforce it as you wish. So biased its a sh...
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