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  • The USAA Military Affairs and London Teams Say Thank You to AWAG Volunteers

    Each year the Americans Working Around the Globe (AWAG) Leadership and Training Seminar brings together volunteers, organizational leaders, military spouses and active duty personnel from throughout Europe to share ideas, train and network.

  • Show Your Support This Memorial Day by Dedicating a Poppy

    You can dedicate a #PoppyInMemory by visiting our virtual poppy wall. It is a beautiful display of poppys that you can click to read another’s unique dedication message or choose to add your own in memory of a fallen service member and/or veterans who have passed.

  • Financial Readiness is Critical to Mission Readiness

    Financial woes can critically impact your mission readiness. To further complicate financial readiness plans, our military lifestyle includes frequent relocations and deployments. But our way of life doesn’t have to hinder our ability to manage family finances successfully. Whether you prefer a classroom setting, an online experience, a multimedia approach or an individual consultation in person or by phone, a wide variety of resources are available to help put you on the path to financial freedom.

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    Featured

    Military Millennials: Home Much Home Can I Afford?

    May 24, 2017

    Owning a home is a rewarding but intimidating experience. I asked JJ Montanaro, a CERTIFIED FINANCIAL PLANNER™ with USAA, to help answer some important questions to help you decide if you can afford a home.

    Featured

    Show Your Support This Memorial Day by Dedicating a Poppy

    May 24, 2017

    You can dedicate a #PoppyInMemory by visiting our virtual poppy wall. It is a beautiful display of poppys that you can click to read another’s unique dedication message or choose to add your own in memory of a fallen service member and/or veterans who have passed.

    Featured

    Is a Yard Sale Worth the Hassle?

    May 19, 2017

    Before packing up those boxes and marking them for sale, consider these three things.

    Featured

    USAA Announces Support of STEM-related Programs & Financi...

    May 18, 2017

    USAA hopes to fill the STEM gap for educators & students with STEMvest.

    Featured

    Summer is Coming and I Really Want to Buy a (Fill in the ...

    May 16, 2017

    When the weather begins to warm up, our minds turn to the idea of a new boat, jet ski, and other ideas of summer fun. Make sure that you have a strong financial plan for your summer fun items.

    Featured

    Military Spouse Bloggers Share Their #MilSpouseLove Shout...

    May 12, 2017

    Military Spouses show some #MilSpouseLove by sharing some of their stories of friendship and appreciation.

    Featured

    Happy Military Spouse Appreciation Day [Video]

    May 12, 2017

    On May 12, we express our gratitude for the strength and sacrifice of military spouses who have made a selfless commitment to their family and country. Watch Lucy Barrera's story of strength behind the service. #MilSpouseLove

    Featured

    Spread Some #MilSpouseLove

    May 8, 2017

    Military Spouse Appreciation Day is May 12th, and what better way to celebrate than spreading some #MilSpouseLove!? As I reflect o...

    Angela Caban's avatar
    Angela Caban
    I simply can not "military life" it without my biggest supporter, my military sister, Bianca. She is there for all the ...

    Featured

    Webcast on Buying a Home: Get the Latest on the Process

    May 8, 2017

    Happening on May 11th. Sign up, watch and ask questions in our final webcast - Buying a Home.

    Featured

    6 Skills You Might Have Mastered by Being a Military Spou...

    May 8, 2017

    There are many reasons I love being a military spouse (number one being married to my husband), but what I also appreciate are the opportunities it gives us to be experts in areas we never dreamed of! Here are six skills you might also have on your military spouse resume:

    What Moms Really Want on Mother’s Day

    May 10, 2017

    Think of it as a “mommy refresher”, by spending the day just the way you wish to. There should be no guilt; you won’t get the worst mom of the year award, promise.

    Sean Hannity

    May 25, 2017

    It is my understanding that company policy is to not advertise on "opinion shows". Although this paticular show has not changed fo...

    SEAN HANNITY BOYCOTT????

    May 25, 2017

    I'll give USAA tell the end of the month to reverse the USAA BOYCOTT OF SEAN HANNITY BEFORE I CANCEL MY RELATIONSHIP WITH USAA! PE...

    Hostage

    May 25, 2017

    I'm David Valdez. I've been held at gunpoint and the person's have been making me deposit checks into the USAA ATM machine between...

    CrazyKez's avatar
    CrazyKez
    Looks like we are all being held hostage at the moment, my friend. May KeK bless you.

    10 Thoughtful Ways to Thank a Military Spouse #MilSpouseL...

    May 5, 2017

    Military Spouse Appreciation Day is a perfect opportunity to show your #MilSpouseLove – Check out these 10 Ways to say Thank You. #MilSpouseLove

    Credit & Debit card declined

    May 25, 2017

    Both my credit and debit vcard were unuseable today, both have balances. Please unlock my accountsM Grimm

    Delay in direct deposit?

    May 25, 2017

    For some reason my direct deposit isn't showing up on my account? It's usually there every Thursday morning at 6 am.

    Refinance

    May 25, 2017

    Unbelievable that I have to go through all this just to get a VA refinance with an energy efficient upgrade allowed by the VA. Hor...

    USAA Social Service's avatar
    USAA Social Service
    Deano911, Thank you for sharing your feedback in the Community. I realize the list is requirements is overwhelming. Thi...

    May the 4th Be With You: Keeping Your Home a FORCE to be ...

    May 4, 2017

    What better way to celebrate your love for your favorite galaxy far, far away than making sure your Millennium Falcon-I mean- home, is ready to lead the Resistance this spring? These Star Wars© quotes will help get you motivated to perform the necessary upkeep and may inspire your inner nerd to do something different to commemorate May 4th.

    Home owners insurance reps are a joke

    May 25, 2017

    First off, USAA needs to stick to Auto and banking, you home owners insurance is a HUGE joke. I need several topics explained to m...

    Miller57's avatar
    Miller57
    I am in my 3rd year of trying to get my claim for storm damage taken care of. My neighbors all had their roofs replaced...
    USAA Social Service's avatar
    USAA Social Service
    Homeowner, I appreciate you taking the time to express your concerns related to the handling of your homeowner claim. I...

    Paying off Debt all at one time

    May 25, 2017

    I have 600$ in debt and I'm late paying my most recent payment. I just received my bonus from work and wanted to know if it would ...

    USAA Social Service's avatar
    USAA Social Service
    Hey Drewowens88 ! I certainly understand your concern. To best assist you, one of business experts will further review ...

    USAA Bumper Stickers

    May 25, 2017

    Can I also get some bumper stickers? I currently have two cars insured by USAA, and I've been a member for many years. Can y'all p...

    USAA Social Service's avatar
    USAA Social Service
    puglet, I will be happy to send some bumper stickers for you. Please allow up to 2 weeks for delivery. Thank you for yo...

    USAA CREDIT CARD .CANT COUNT ON.Credit card.limit reduced...

    May 25, 2017

    I am bothered that USAA can reduce credit limit like a light switch.USAA recently reduced my credit limit by 40% because I guess I...

    Sean Hannity

    May 25, 2017

    I did NOT risk my life to protect the 1st Amendment for this bank to turn on it because some fascist left organization did not lik...

    freespeech warrior's avatar
    freespeech warrior
    Already closed some of my accounts - shopping options to close them all. Interesting that the lefty bullies on this sit...
    Floridamember's avatar
    Floridamember
    Pretty sad USAA that you are buckling under to the left. I have been a member for over 30 years and this is the first t...

    Why is USAA advertising on Hannitys show on Fox News?

    May 24, 2017

    I'm curious to find out why USAA would be advertising on Hannitys show on the Fix News Channel. I saw a list of his advertisers ye...

    Member45's avatar
    Member45
    I agree wholeheartedly. USAA has made a terrible decision and obviously does not respect or understand the vast majorit...
    Member45's avatar
    Member45
    Notice how USAA does not respond to people who support Sean Hannity. They only respond to those who whine about his sho...

    Nationstar USAA handling of mortgage

    Mar 1, 2017

    Please provide me the name, address, and phone number of the government agency that oversees how USAA and Nationstar handle our mo...

    USAA Social Service's avatar
    USAA Social Service
    DCGooz, thanks for posting on our Member Community site. Your concerns are important to us and I'm engaging my colleagu...
    DCGooz's avatar
    DCGooz
    To file a complaint about a bank with the US Department of the Treasury - this is the full url:https://www.helpwithmyba...

    Why the Deposit Hold all of the sudden?

    Apr 20, 2017

    Howdy. I am a long term customer of USAA Bank and Insurance Services. Unfortunately, that is about to change. USUALLY, when I depo...

    USAA Social Service's avatar
    USAA Social Service
    Glad things were set right. Thanks for the feedback, as it will help us improve future service. - Jason
    ChrisJohnston's avatar
    ChrisJohnston
    USAA has finally done right by my family. They had someone contact us, explain the situation and took our feedback. I o...

    AUTO CLAIM / TOTAL LOSS VALUE INSULT

    Feb 26, 2017

    I have been a USAA member for over 40 years and I feel like I have lost a near and dear friend - USAA. My car has been designated ...

    alybrad's avatar
    alybrad
    Thank you, I'm feeling like no one is really listening to what I'm saying, so it would be nice to talk to someone who a...
    USAA Social Service's avatar
    USAA Social Service
    alybrad, I apologize for the inconvenience and frustration you are experiencing with your total loss claim. I definitel...

    Mint.com Connectivity Failure

    Mar 1, 2017

    The most recent posts I can find concerning Mint.com connectivity issues are dated Fall of 2014. Has anyone resolved the issue or ...

    USAA Social Service's avatar
    USAA Social Service
    MINT USER 1 - We're glad to hear it worked! We appreciate you sharing your experience with us. Thank you for your membe...
    MINT USER 1's avatar
    MINT USER 1
    Switched my logon method to cybercode text, and it worked the very next time!!! Thank you.

    Deposit received but not posted.

    Mar 1, 2017

    I sent a very large deposit via UPS overnight express. I did this because I have no other way to make a deposit, since the check i...

    Hullabaloo's avatar
    Hullabaloo
    Hi, I connected to the chat and submitted the tracking number. The representative stated she didn't know why I was send...
    USAA Social Service's avatar
    USAA Social Service
    Hullabaloo, your concerns are important to us. We will send your concerns to our team for further review. We will follo...

    Disabilty check over $10,000

    Apr 2, 2017

    How do yall think or is okay to send a check in the mail? How do you have the audacity to sit here and tell is with a straight fac...

    USAA Social Service's avatar
    USAA Social Service
    Blockhead22, we work hard to make online banking easy for all of our members. Deposit limitations and holds are in plac...
    Blockhead22's avatar
    Blockhead22
    Man this is some BS! I am doing the same thing. It sucks because they COULD increase your amount. I read on another thr...

    NON-STOP PROBLEMS BY USAA

    Mar 11, 2017

    Do not attempt to use USAA bank if you are stationed overseas. Customer serive is terrible! The security unit shuts down your acco...

    Titothedog's avatar
    Titothedog
    Thanks for the website
    Titothedog's avatar
    Titothedog
    Seriously looking at my options to CLOSE USAA the first chance I get stateside....13 years of loyal sercive down the dr...

    USAA executives careless about members complaints

    Mar 3, 2017

    Hi my name is Peter G*****. Had a bad experience with customer service the customer service managers are useless because they just...

    Litigation processor's avatar
    Litigation processor
    Wow! After speaking directly with the CEO's office, TWICE, I'm now 100% positive that I'm going to need to file a compl...
    USAA Social Service's avatar
    USAA Social Service
    Hello Nightwing414, I understand that you wish to order an ATM/debit card for your husband. Please note that in order f...
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