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  • Not All Lessons From Your Military Career Matter to a Successful Civilian Career

    With all the value that comes from a military background for a civilian position, it is vital to remember that not ALL value comes from a military background. Understand five areas where a military background is NOT a good guide to the new civilian role.

  • Exploring Contract Work

    Here are three benefits to consider when pursuing a contract position.

  • Lasting Love or Financial Distress?

    Did you know the average cost of a wedding in 2015 was $32,641? I just got married and trust me, you don’t have to spend anywhere near that amount to have a beautiful wedding surrounded by loved ones.

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    How to Respond to Difficult Interview Questions on Milita...

    Jun 9, 2016

    The central part to interviewing for military veterans is to tell a compelling, understandable, and entertaining story that shows what you did, why you did it, what you accomplished, and how that experience will help the company achieve their objectives.

    That was dumb

    Jun 27, 2016

    if I was going to sell my house I probably won't do it to your folks you took a picture of my house but you took the picture of th...

    Mobile app & scheduled transactions as askew.

    Jun 27, 2016

    The app is populating scheduled transaction over a month in advance which renders it useless. Trying to manage money and having th...

    AllenD's avatar
    AllenD
    Well, I just checked and it's the same online. Maybe put an option to only view 1 month at a time? Seeing more than one...

    Credit card charges

    Jun 27, 2016

    Dear USAA,I do not appreciate the long wait everytime I call for customer support. Today I called and waited for 15min and whe fin...

    8 Steps to Improve Your Post-Military Career Search and T...

    Jun 3, 2016

    Part Four: Planning a career transition from the military to civilian world is hard, but it is far from impossible. Follow this process to identify your goals, create a robust career transition plan, create a personal network, and discover opportunities for your future.

    Poor customer

    Jun 27, 2016

    Dear USAA, I don't appreciate the way you only offer consolement to the banking issues or your customers. When I ask for help, the...

    Samsung pay

    Jun 27, 2016

    I have read over 6 months of postings about the availability of samsung pay. I have been married 50 years and one of the most impo...

    Multiple products & No claims over 10 hrs

    Jun 27, 2016

    Despite multiple usaa products and no claims over 10yrs rates still go up?! Given Poor excuse of 'cars are more technical to fix n...

    MichaelS_USAA's avatar
    MichaelS_USAA
    N259, Thank you for your post although I wish it was under a happier circumstance. I have asked specialist to look into...

    Have an idea for a new business? Get to the Bunker!

    Jun 1, 2016

    Bunker Labs is a chapter-based non-profit organization that supports the creation of local ecosystems for veterans pursuing entrepreneurship. Membership and all services are free.

    Best insurance experience EVER

    Jun 27, 2016

    Recently had a minor car accident and thought I would, like everyone, have a horrible time getting things taken care of. Have had ...

    MichaelS_USAA's avatar
    MichaelS_USAA
    Thank you so much for sharing your kind words! We're delighted to hear you were satisfied with the assistance you recei...

    Just like all the other insurance companies

    Jun 27, 2016

    USAA is just like all of the other insurance companies. Not real helpful when you need them and always requesting more information...

    Ridiculous Company-will be happy when I am able to switch...

    Jun 27, 2016

    Lucky for me, for the next ten years, I will let my opinion be known to the younger generation of military about USAA. After being...

    InaUSAA's avatar
    InaUSAA
    ThisCompIsHorrid, I have located your account and am enlisting the support of an insurance specialist to review your co...

    Closed Accts after 40+ Years

    Jun 27, 2016

    Don't you love "canned comments from non-caring company representatives"? I closed my Checking & Savings accounts today with USAA ...

    USAA going down the tubes

    Apr 12, 2016

    As a 30+ year member, I had always envisioned myself as being one of those who "stayed for life" --- that fantasy is gone. USAA ha...

    Disappointed5's avatar
    Disappointed5
    But wait didn't they call you by your rank like the commercial states? Can't believe you would leave such a wonderful c...
    CynthiaUSAA's avatar
    CynthiaUSAA
    TXWayne, Thank you for your post. Your membership is very important to us and we'd like the opportunity to address your...

    Beyond frustrated with USAA's lack of compassion

    Apr 19, 2016

    We were in a couple of hail storms in TX and we just cannot believe how we are being treated by USAA. I have never experienced thi...

    Mo2305's avatar
    Mo2305
    Disingenuous company. The claims they make in advertising as well as the responses may sound good but mean absolutely n...
    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Ravos, Thanks for sharing your experience with us. We definitely want to assist our members the best way each and every...

    Mortgage department is horrible

    May 1, 2016

    Be warned. I am a big fan of USAA and have used them for all my financial needs for 20 years but the mortgage department is absolu...

    GusUSAA's avatar
    GusUSAA
    Maryland123, Thanks for the follow-up. I am very happy to hear that our Subject Matter Expert contacted you and was abl...
    Maryland123's avatar
    Maryland123
    Gus, A representative did contact me yesterday and explained quite a bit about the process, which the loan officer negl...

    47 year member- USAA won't talk to me!

    May 19, 2016

    I am a 47 year USAA member. My wife has been a member for 26 years. All our house and car ins is with USAA. We have well over 500k...

    CynthiaUSAA's avatar
    CynthiaUSAA
    ExplEngineer, Thank you for your feedback and participation in Community. We'd like the opportunity to assist with any ...
    ExplEngineer's avatar
    ExplEngineer
    I don't know the rules about duplicating posts under different captions, and since my comments were not favorable to th...

    USAA knows how to serve... themselves.

    Apr 11, 2016

    Fed up with USAA and their motto. After the hail storm in Dallas recently our trusted family minivan survived but sustained mild t...

    Smitty1960's avatar
    Smitty1960
    Yes it is most diffinitely time for anyone with any common sense to DUMP usaa very fast , because they are going down h...
    JoshRamirezUSAA's avatar
    JoshRamirezUSAA
    Loyal and true, I am sorry to hear this has been your experience with your claim. We will reach out to our claims partn...

    USAA is FAILING... Miserably

    Jun 9, 2016

    " WE KNOW WHAT IT MEANS TO SERVE" USAA's motto that steals from the sacrifice men and women in uniform make is total BULL. USAA ha...

    CynthiaUSAA's avatar
    CynthiaUSAA
    KG7, I'm sorry you have not been able to speak with the specialist. I will forward your comments and information and ha...
    KG7's avatar
    KG7
    Hello. Yes he reached out and left a phone number and extension. I have been calling for 3 days. I can never get throug...

    USAA Fraud Department

    Apr 1, 2016

    I'm writing today to express how disappointed I am in USAA. On 03/30/2014 I received my payroll check as direct deposit. Around 1:...

    CynthiaUSAA's avatar
    CynthiaUSAA
    JoJo822 and jmm54, I'm sorry to hear of the experience you are both going through and certainly understand your concern...
    jmm54's avatar
    jmm54
    Well add me and my family to the list. This is absolutely ridiculous. I have just had a very large amount pulled from m...

    Do they care?

    Jun 7, 2016

    I have a Mortgage with USAA. I have it in my contract that my payments will never change. Ready for the mess up. It change and no ...

    xerophile's avatar
    xerophile
    Further, your taxes can go up dramatically if your house was in some unincorporated area when you bought it, outside ci...
    AwesomeSauce85's avatar
    AwesomeSauce85
    sorry did not mean to ask if you escrowed your utilities lol but did you fall behind on any? or even HOA fee's?

    Substandard Customer Service

    Jun 10, 2016

    After cancelling my wife's credit card in error, USAA has been either unable or unwilling to get us a new card. 5+ hours of phone ...

    ThisCompIsHorrid's avatar
    ThisCompIsHorrid
    They don't care. I suggest getting another institution. They hae screwed you on this (they have done similar things dur...
    GusUSAA's avatar
    GusUSAA
    Emilsr, We understand this matter is important to you. According to our records, your bank point of contact reached out...

    Just want to get rid of collections

    Apr 25, 2016

    Okay so I have a few accounts in collection, which I honestly have no idea how they are even there.For example I have one account ...

    Caelan's avatar
    Caelan
    It looks like one person or several persons obtained your SSN and has been using it illegally. Since the charges are ol...
    preciousfl's avatar
    preciousfl
    Not worth the read.., kid, LOL
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