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  • No Matter How Long You’ve Been Together, Don’t Stop Dating

    It is so easy to slip into a routine, especially after being in a committed relationship for so many years. Date nights improve marriages. Frequent date nights can improve happiness, commitment, communication and parenting. Check out these three reasons to have a date night with your spouse.

  • Military Weddings Part 1: Traditions

    Saber Arches, dress uniforms, special cake cuttings - is a traditional military wedding right for you? Many of the spouses I spoke with didn’t realize it would be such a literal pain!

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    Celebrating 10 years of marriage and planning for a new baby on the way. Instead of traveling, we’re planning to celebrate with a modest staycation.

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    Featured

    How to Save on the Family Summer Road Trip

    Jul 13, 2016

    Summer is a time for road trips, families, and being together. Use a few simple techniques to help keep the mood light, the family involved and happy, and the budget on track. Have fun, drive safe, and enjoy the view!

    A Message from a College Dad to College Grads

    Jul 22, 2016

    Going from the graduation to the corporation? Here’s a Message from a College Dad to College Grads.

    Change of ASddress

    Jul 25, 2016

    I wish to change my address of record. How do I do it with USAA? John Foster#551084

    Checking error

    Jul 24, 2016

    I have to say that I am beyond frustrated, stressed, disappointed, angry, and saddened by the belittling and condescending custome...

    Screwed Again Thanks USAA

    Jul 24, 2016

    We have called several times to stop planet fitness, they didn't. We called USAA and asked for a permanent stop of these charges. ...

    Buckeye37's avatar
    Buckeye37
    The millennials that they employ don't value loyalty. All they exude is indifference and immaturity.
    Kay32's avatar
    Kay32
    That sounds like a terrible experience! I've never had such an issue with USAA, but I can certainly understand why you'...

    State Parks: A Gateway to Inexpensive Summer Fun

    Jul 18, 2016

    State parks are a superb vacation resource that is sometimes only a few miles away. State parks offer amenities, lots of activity options, thousands of locations, and they are inexpensive.

    Glass service

    Jul 24, 2016

    I was referred by USAA to safelite glass for a repair. I am very dissatisfied with Safelite's service. I was sent an email schedul...

    JoshRamirezUSAA's avatar
    JoshRamirezUSAA
    Jayzee1949, Thank you for taking the time to share your review with our members. USAA aims to provide the best products...

    Disruption of life with USAA decisions

    Jul 24, 2016

    I have been a USAA member since 1996 and its sad that what was a good company has now become just another company with no respect ...

    Secure E-Mail Broken

    Jul 24, 2016

    Believe your secure e-mail service on USAA.com is broken. Both my spouse and I have sent a total of 3 e-mails to USAA using this s...

    JoshRamirezUSAA's avatar
    JoshRamirezUSAA
    Retired 06, Your feedback will be shared with the respective area in order to research the matter further. Thank you fo...

    Solo and Ensemble

    Jul 15, 2016

    Band students know all about Solo and Ensemble. What they experience might help you as a Veteran.

    I'm fed up, USAA. Beyond fed up.

    Jul 23, 2016

    I make weekly deposits of $100.00 per week. Occasionally, my company pays me a little extra, and I change my spending limits based...

    CynthiaUSAA's avatar
    CynthiaUSAA
    Sheats, I'm sincerely sorry for your frustration and can certainly understand where you're coming from. I have requeste...

    Fraud

    Jul 23, 2016

    Was in ptsd program for over a month. Got out last week to find out my entire benefits check was stolen by USAA in overdraft fees ...

    CynthiaUSAA's avatar
    CynthiaUSAA
    Disabled Vet#2, I'm sorry to hear of the experience you are going through. I am requesting a specialist review your sit...
    Buckeye37's avatar
    Buckeye37
    BTW, creating your profile the same day you post about being broke, is going to raise some suspicion.

    traveling with a debit card

    Jul 23, 2016

    We were on vacation and coming from Kentucky to Florida - due to prior trip - I know need to call bank and advice I am traveling a...

    Buckeye37's avatar
    Buckeye37
    Get a credit card, from any bank.

    Customer Service- Fraud

    Jul 23, 2016

    Last wek my account got compromised (fraud) . Everytime I call in refernece to this issue . I am on the phone for hours as they tr...

    CynthiaUSAA's avatar
    CynthiaUSAA
    susanvalentine, We realize this type of situation is very important, not to mention frustrating. I'm sorry to hear the ...

    Savings, Checking and CC accounts Disappeared!

    Jul 14, 2016

    My savings, checking and CC accounts disappeared from both my mobile app and desktop app. DISAPPEARED! I am hoping this is a tempo...

    CynthiaUSAA's avatar
    CynthiaUSAA
    saaked, I have engaged a colleague to review your specific situation further and contact you to address your concerns. ...
    saaked's avatar
    saaked
    My account has been hacked 2 days ago. There seemed to be a major bug in their system that hackers got into their syste...

    Disappointed in your Photo of USAA Mag. Mrs. Obama and Mr...

    Jun 7, 2016

    Hello All: I am extremely disappointed with the USAA Magazine that I received the other day. #230863-0516.The front cover has a pi...

    Palmetto's avatar
    Palmetto
    Maybe the cover of the magazine was to recognize the efforts of Joining Forces: http://www.usnews.com/news/articles/201...
    vietnam dustoff's avatar
    vietnam dustoff
    I am sure that many of you came home from war and joined USAA thinking that it would be a continuation of support for o...

    USAA is FAILING... Miserably

    Jun 9, 2016

    " WE KNOW WHAT IT MEANS TO SERVE" USAA's motto that steals from the sacrifice men and women in uniform make is total BULL. USAA ha...

    B-Rob1's avatar
    B-Rob1
    I'm an officer currently serving OCONUS and I think you've missed the mark in regards to "small niche for officers, cad...
    Chaster TX's avatar
    Chaster TX
    I share your frustration. While not the same circumstances, I too have found that USAA is a shell of what they once wer...

    Do they care?

    Jun 7, 2016

    I have a Mortgage with USAA. I have it in my contract that my payments will never change. Ready for the mess up. It change and no ...

    KSres's avatar
    KSres
    And my reply was directed to redsox - need to be more precise.
    KSres's avatar
    KSres
    Well, well - another of the "I got mine" group offers wisdom suitable for a 20-year-old hight school dropout. I'm sure ...

    Mortgage department is horrible

    May 1, 2016

    Be warned. I am a big fan of USAA and have used them for all my financial needs for 20 years but the mortgage department is absolu...

    GusUSAA's avatar
    GusUSAA
    Maryland123, Thanks for the follow-up. I am very happy to hear that our Subject Matter Expert contacted you and was abl...
    Maryland123's avatar
    Maryland123
    Gus, A representative did contact me yesterday and explained quite a bit about the process, which the loan officer negl...

    Substandard Customer Service

    Jun 10, 2016

    After cancelling my wife's credit card in error, USAA has been either unable or unwilling to get us a new card. 5+ hours of phone ...

    GusUSAA's avatar
    GusUSAA
    Crosby, Thank you for posting in the Community. We regret to hear of the service you have encountered. If you were prov...
    Crosby's avatar
    Crosby
    My husband and I have had all of our insurance with USAA for thirty years. We have banked there for a few years. I am b...

    47 year member- USAA won't talk to me!

    May 19, 2016

    I am a 47 year USAA member. My wife has been a member for 26 years. All our house and car ins is with USAA. We have well over 500k...

    CynthiaUSAA's avatar
    CynthiaUSAA
    ExplEngineer, Thank you for your feedback and participation in Community. We'd like the opportunity to assist with any ...
    ExplEngineer's avatar
    ExplEngineer
    I don't know the rules about duplicating posts under different captions, and since my comments were not favorable to th...

    Bank

    Jun 2, 2016

    I was called on 20 May and informed that someone had been able to "con" a USAA CSR into writing a cashier's check on one of my acc...

    CelesteUSAA's avatar
    CelesteUSAA
    ErnieM, please see my response here. 
    ErnieM's avatar
    ErnieM
    Ditto. Sixty plus years in my family. Now I am going through my accounts and assessing vulnerability. I only have one b...

    Nationstar

    Jul 11, 2016

    Just got an email from USAA about mortgage being sold to Nationstar. The email stated I'd receive the same service that USAA provi...

    GusUSAA's avatar
    GusUSAA
    condryr35, Thank you for posting in the Community. Your comments will be shared with a representative who will reach ou...
    condryr35's avatar
    condryr35
    Gus, "Nationstar will be providing subservicing of your mortgage loan on behalf of USAA. This will include the processi...

    Please support Microsoft Wallet tap to pay.

    Jun 22, 2016

    Microsoft now has a tap to pay app my USAA credit card does not work. Please support this.

    Pallentx's avatar
    Pallentx
    Another vote for MS Wallet support. Don't let Chase, BoA and the other big banks out do you on this...
    GusUSAA's avatar
    GusUSAA
    medtec, Thank you for being a valued USAA member. We have shared your feedback regarding your request for Microsoft Wal...
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