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  • A Day Rain Couldn’t Spoil

    The Heroes at Home a Financial Education Event with Ellie Kay recently visited Goodfellow AFB.

  • 6 Helpful Military Kid Books

    In honor of Month of the Military Child, here are six military kid books that have been helpful to me and my children throughout our military walk.

  • USAA Core Advice Principle: Save Enough for Emergencies.

    As many of us in San Antonio recently experienced, it’s important to save for the unexpected. The hail storm that struck the city in mid-April has left some members scrambling to pay for deductibles.

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    Featured

    6 FAQ About Switching Your Credit Card to Visa

    Mar 24, 2016

    Here in Member Community, our community team works to answer questions on all types of topics related to Money, Deployment, Milita...

    FullBird's avatar
    FullBird
    TX Cav, it reinforces my faith in USAA that they are putting you out to pasture just like the army did. Your psychotic ...
    TX_Cav's avatar
    TX_Cav
    thesipguy,What evidence do you have that two different things are exactly the same?What evidence do you have that two a...

    Featured

    Tell us about your checking account experiences!

    Sep 29, 2015

    Finding dependable banking is critical to managing your money. We are interested to hear about your past experiences with checking...

    TX_Cav's avatar
    TX_Cav
    Long MemberThanks for your honest post. Like many of us members, I think you are discovering what kind of agency USAA *...
    A former Soldier's avatar
    A former Soldier
    My experience with USAA has been absolutely great. I have no worries when it comes to the security of my funds in my ac...

    What Business Would You Launch?

    Apr 14, 2016

    If you could wave a magic wand what type of business would you launch and why?

    $300 incentive

    Apr 28, 2016

    I still havent received my incentive for opening account!

    We are discontinuing ALL banking and credit services

    Apr 28, 2016

    We have been members for 25 years, earn more than $200,000 per year, own a $520,000 home and have ZERO derogatories. We were unabl...

    worst claim experience ever

    Apr 28, 2016

    I have been a member since 1990. I have been an employee in both insurance sales and loan origination at the bank. I have 5 vehicl...

    Get Ready to Save During Spring Cleaning

    Apr 6, 2016

    Spring cleaning is a great way to both declutter and save. Spring cleaning is a great time to take stock of what you have, what you need, and what you do not need anymore. Check out these six simple and immediate steps to have an effective and productive spring cleaning.

    Checking account hacked

    Apr 28, 2016

    I dont check my account often, but did today and someone helped themselves to a 1000 dollars...don't know who it is....it's on my ...

    Divorce

    Apr 28, 2016

    As a military Dependant/spouse, will I lose my USAA privileges such as auto insurance and banking in case I get a divorce?

    CynthiaUSAA's avatar
    CynthiaUSAA
    Mil spouse, Thank you for reaching out in Community. Toni2962 is correct! You can came off the current policy and issue...
    Mil spouse's avatar
    Mil spouse
    Thank you so much! :)

    Blindsided

    Apr 28, 2016

    Having been an advocate for USAA for many years, I feel betrayed by my recent involvement with their mortgage department. Through ...

    CynthiaUSAA's avatar
    CynthiaUSAA
    Mustang03, I sincerely regret to hear of your mortgage loan experience. Your concern for your son and his family is cer...
    Sandra B1944's avatar
    Sandra B1944
    Note to Blindsided. Don't wait. They do not want to loan you the money and they are dragging their feet. Went thru the ...

    5 Ways to Check On and Off Base Prices for Grocery Items

    Mar 25, 2016

    The best way to establish where the best grocery store prices are is to create a plan to discover the best prices and then follow that plan.

    Transfer Nightmare

    Apr 28, 2016

    Why is it USAA banking can't even figure out how to allow me to transfer funds between members. Calling from Saudi Arabia 3 times ...

    CynthiaUSAA's avatar
    CynthiaUSAA
    Kailor, Thank you for reaching out in Community. I've reached out to a colleague to review your situation and they will...

    Android Pay

    Apr 28, 2016

    I downloaded the Android Pay app over two nonths ago because USAA was listed as a participating financial institution; however, wh...

    CynthiaUSAA's avatar
    CynthiaUSAA
    EDEER05, We appreciate you posting your questions in the Community. At this time, USAA currently offers the ability to ...

    Visa

    Apr 27, 2016

    When will we start or expect to see a new card in mail? Meaning the visa with the chips?

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Hi UTSW, Most of our cardholders will get their cards in 2016; however, some cards will be converted after 2016. We wil...

    Lost title

    Apr 27, 2016

    USAA makes me mad. I paid off a car loan and they send the title through usps? Not insured no tracking no anything. Well in typica...

    CynthiaUSAA's avatar
    CynthiaUSAA
    Ticked1, Thank you for sharing your experience in Community. After reviewing with the bank, they've advised once an aut...

    Re: Mastercard to Visa

    Mar 2, 2016

    Why didn't they let us know months ago and ask us when it would be convenient to change cards? I'm on a multi-month world trip and...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    rpark, Thank you for your feedback and I will be passing this along to our bank team for review.
    FullBird's avatar
    FullBird
    You are going to have live with it. The 100,000+ military members service overseas are happy to no longer have to pay f...

    Are Direct Deposits Delayed Today?

    Mar 24, 2016

    Usually get direct deposit on Thursday, it is not there yet. Did some searching and this seems common even though it's never happe...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Tcomp, Thank you for reaching out here in Community. Has your direct deposit hit your account? If not, please let us kn...
    SoAware's avatar
    SoAware
    Since becoming an USAA member I've always revived my direct deposit a day early ( Thursday mornings between 6 & 645) bu...

    Samsung Pay 2016!!!!

    Mar 13, 2016

    USAA its 2016, Where is the SAMSUNG PAY Partnership? As a loyal customer, I feel like this collaboration would be beneficial for b...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Hi Ru88erDucky, USAA is actively working to make Samsung Pay available by the end of the year. Thanks for the patience ...
    Ru88erDucky's avatar
    Ru88erDucky
    When will USAA credit cards support Samsung Pay? Most other banks already on board.

    Transfer funds

    Mar 7, 2016

    I keep getting an error code when I need to transfer funds.

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    UPDATE: Some members were unable to transfer funds and make payments to their USAA credit card due to a planned mainten...
    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Thank you all for reaching out in Community. Some members are unable to transfer funds and make payments to their USAA ...

    Direct Deposit delay

    Mar 23, 2016

    Every other Wednesday I get a direct deposit from my job at 6AM. Today it did not go through. I called USAA Customer Service 5 tim...

    AngelaCabanUSAA's avatar
    AngelaCabanUSAA
    Srenty, Have you received your deposit? Please let me know and I would be happy to assist. Thank you.
    Serenty's avatar
    Serenty
    BrianaHartzellUSAA,My paycheck should have been in my account earily this morning. My employer said it went through on ...

    Debit Card compromised and USAA profile hacked

    Mar 27, 2016

    My debit card was recently compromised. I found this out the following morning when I got up. After speaking with the fraud dept a...

    TiredRetired's avatar
    TiredRetired
    I just posted a frustrated rant on a separate thread (Why can't USAA Secure our Accounts) because, for the second time ...
    CynthiaUSAA's avatar
    CynthiaUSAA
    tglynnus, Thank you for posting in Community. I realize the importance of this situation and regret you are going throu...

    Defund Planned Parenthood

    Jan 30, 2016

    Why does USAA support Planned Parenthood, an organization who sells aborted baby body parts for profit? USAA gives money to United...

    GG7's avatar
    GG7
    Everyone should get the facts and decide for theirselves:http://www.lifenews.com/2015/07/21/second-shock-video-catches-...
    God_is_good's avatar
    God_is_good
    No one has a right to choose life. I dont support planned parenthood and abortion is wrong. Its part of a depopulation ...

    6 FAQ About Switching Your Credit Card to Visa

    Mar 24, 2016

    Here in Member Community, our community team works to answer questions on all types of topics related to Money, Deployment, Milita...

    FullBird's avatar
    FullBird
    TX Cav, it reinforces my faith in USAA that they are putting you out to pasture just like the army did. Your psychotic ...
    TX_Cav's avatar
    TX_Cav
    thesipguy,What evidence do you have that two different things are exactly the same?What evidence do you have that two a...

    Beware of USAA Insurance

    Feb 14, 2016

    Just wanted to inform people of my situation before considering USAA insurance. We have a 2016 Avalon in which my wife was driving...

    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Dear DC_alison, We have not removed your other comments. You can find your other two posts here: https://communities.us...
    DC_alison's avatar
    DC_alison
    They also keep deleting my posts, which basically just say I think the company is defrauding military families. We shou...

    Credit card

    Feb 29, 2016

    I'm not sure if anyone can help me.. Me and my wife are trying to buy a new home, and I'm looking at my credit, and all is well ex...

    FullBird's avatar
    FullBird
    @ Lindsey: I'm glad this worked out for you. I think the issue is that you lucked out and didn't get the sharpest CSR w...
    BrianaHartzellUSAA's avatar
    BrianaHartzellUSAA
    Thank you for the update Speclindsey, We are so glad to hear you got the assistance you needed and were happy with the ...
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