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  • Understanding Military Rank Structure

    Military rank structure among the US Military Services is a little confusing but it follows the same general structure. By not adopting the rank slang of other service traditions, asking questions, learning from other services, and doing your homework to recognize different ranks, you can change a situation of confusion into one of learning.

  • Remember Pearl Harbor

    We will never forget.

  • Know What You’re Checking “No” for Next Time You Rent a Car

    Review your coverage and options so a rental car accident doesnt turn your holiday vacation into a financial nightmare.

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    National Guard Life: How to Prepare for Emergency Activat...

    Dec 7, 2016

    Our spouses are called to duty, during a natural disaster – leaving you to manage your own family during the same natural disaster your spouse is out there assisting in. Here are 4 areas you should be prepared in.


    Non-Toy Gift Ideas

    Nov 23, 2016

    Give Santa’s elves a break this year and consider giving non toy gifts to the children in your life. Museum passes, tickets to a play, sports equipment, science subscription boxes are just a few creative alternative gift ideas for this holiday season shared by military spouse bloggers.

    Happy Birthday National Guard: 10 Facts You May Not Know

    Dec 8, 2016

    To honor the National Guard birthday, I have put together a fun list of facts you may have not known.


    Dec 8, 2016

    This year the suscriber account is a lower less than last year. WOW what happened? I just wait for a little more than the last yea...


    Dec 8, 2016

    I have been seeing where people have been receiving there check today and I have had no notification of getting one. I have always...

    FedEx Shipping Discount

    Dec 8, 2016

    I established a USAA discount account with FedEx some years ago. When I recently used the FedEx system to send a couple packages, ...

    USAA Social Service's avatar
    USAA Social Service
    KARS65, Thank you for reaching out to us in Member Community regarding discounts for FedEx. We recommend that you conta...

    How To Prepare To Join The Military

    Dec 2, 2016

    Talking early to recruiters, staying away from activities that disqualify you for military service, being in good shape, possessing a completed high school degree, and having your attitude focused on surpassing suffering while still serving well is how you succeed. Have a successful military career and have fun.

    Neglected member

    Dec 8, 2016

    I have a verbal and email confirmation that my claim is to be paid. It's been almost 90 days and your bank has just jacked me arou...

    USAA Social Service's avatar
    USAA Social Service
    Neglected member, Please note that we have responded to your previous post under this link:


    Dec 8, 2016

    I have been a member for 20 years. I have a totalled vehicle and have been blown off for three months, awaiting a "legal" departme...

    USAA Social Service's avatar
    USAA Social Service
    Neglected member, Thank you for sharing. We would appreciate the opportunity to speak with you and look further into yo...

    Upset and Frustrated

    Dec 8, 2016

    USAA, would be an awesome company if everyone was on the same page. After the new year I will probably be closing all of my accoun...

    USAA Social Service's avatar
    USAA Social Service
    jJohn1107, Thank you for allowing me the opportunity to address your concerns and offer you the solution to correct thi...

    I Have Been In An Accident- Now What?

    Nov 30, 2016

    Ever wonder what the right steps are to take after a car accident? Here are four actions you should take following an accident.

    Time to move on

    Dec 8, 2016

    I had to file bankruptcy a few years ago and never was late paying Usaa. I also kept all of my accounts with them out of the bankr...

    USAA Social Service's avatar
    USAA Social Service
    J Rogers, This is not how we want you to feel. We appreciate and value your membership. I have forwarded your concern t...

    Who gets dividends and who doesn't?

    Dec 8, 2016

    So who gets dividends and who doesn't? I know that in the past I have been given a free insurance pass on part of my payment. But ...

    USAA Social Service's avatar
    USAA Social Service
    HelloKitty730 if your preference was to have the dividend apply toward your policy, you will be able to see the credit ...


    Dec 8, 2016

    How would I find out how many years I have been a member of USAA? I think it is 27 years, but not sure.

    USAA Social Service's avatar
    USAA Social Service
    TCU08 - While it would not be listed for view in your profile, our records show you have been a member for 24 years. Te...

    Terrible support

    Dec 8, 2016

    I have been a member for 15 or so years. I have had a couple small claims for a RV awning and a chip repair in my windshield. Thos...

    USAA Social Service's avatar
    USAA Social Service
    shelbyluvv, Thank you for your message and sorry for the inconvenience regarding your claim. We can see that is a frust...

    NFL Sponsorship

    Sep 11, 2016

    Given the current disrespectful behavior of overpaid primadonna NFL players towards our nation, the military, and law enforcement,...

    hippiecreative's avatar
    Sooo... are y'all boycotting the NFL by not watching football for the rest of your lives? If not, please shut up.
    USAA Social Service's avatar
    USAA Social Service
    Thanks for posting to our Community, rjohn. I've provided your comment to the appropriate team for further review. - Ca...

    Worst company, deceiving liars, and don't care about the ...

    Nov 3, 2016

    my recent dealing with USAA has left me embarrassed to call myself a USAA member. They should take USA out of their name as they a...

    USAA Social Service's avatar
    USAA Social Service
    rjordan6040, please be assured we will send your concerns to the appropriate team to follow up with you as soon as poss...
    Rjordan6040's avatar
    I GOT YOUR SIX , I have a active mortgage in the final steps of closing. I will not support a company that takes advant...

    USAA bumper sticker

    Sep 15, 2016

    How do I get a USAA bumper sticker? I would like 2 ,for the the 2 vehicals I have insured with USAA.

    USAA Social Service's avatar
    USAA Social Service
    Mr Jones, I have ordered the bumper stickers as requested. Please allow 3 to 4 weeks for delivery. Thank you for reachi...
    Mr Jones's avatar
    Mr Jones
    Could you please send me 3 bumper stickers for my vehicles?   Thank you!

    Samsung pay

    Sep 22, 2016

    For the love of all that is great PLEASE get samsung pay going for debit cards!!!

    JS4's avatar
    I just activated my USAA VISA card in Samsung Pay! Hooray! Thanks USAA.See the following USAA news release:https://comm...
    USAA Social Service's avatar
    USAA Social Service
    C Stephen, We understand the importance of providing services our members want. We can assure you Samsung Pay is coming...

    Direct Deposit Delay?

    Nov 14, 2016

    I have read the previous posts where account holders were instructed to log out and log back in. My direct deposit is still not sh...

    USAA Social Service's avatar
    USAA Social Service
    melzd8, Hello, we will have overnight processing. Please review your account tomorrow morning for updated information. ...
    melzd8's avatar
    What is the latest posting time?I'm guessing it will be there tomorrow morning.

    Stay Away from Nationstar Mortgage (sub-servicer of USAA)...

    Oct 19, 2016

    I've been a proud member of USAA for 30+ years. I've been honored to be a USAA member up until the last few months when Nationstar...

    USAA Social Service's avatar
    USAA Social Service
    BillyBobby, I appreciate you sharing your concerns with us. To best assist you, I have forwarded your feedback to the a...
    BillyBobby's avatar
    Nationstar bought the Aurora Mortgages when they went out of business the same day as LEHMAN BROTHERS because the FOUND...

    Dividend Check 2016

    Nov 29, 2016

    Has it been determined if checks will be sent out this year? Thank you.

    USAA Social Service's avatar
    USAA Social Service
    jbner - Thank you for reaching out to us. I've sent you an email to the primary email address we have on file with the ...
    jbmer's avatar
    I don't remember getting a notification to set my preferences, we always just got a check in the mail, I went in under ...

    Phone Reps

    Sep 17, 2016

    Anyone calling USAA be very cateful

    FullBird's avatar
    Thomas, you have been whining here for 1/2 a year. You keep threatening to close all your accounts at USAA and never ha...
    thomasrd's avatar
    Thanks, I have. I need further assistance. What should I do? My phone records show I called USAA, the reps here says th...

    DO NOT buy or refinance with USAA.

    Oct 7, 2016

    Please read entire post. My refinance has been a nightmare and it took 4 long months. The story at times sounds like comedy, excep...

    USAA Social Service's avatar
    USAA Social Service
    ME in SC, We realize the importance of your concerns. Your concerns were addressed in another post. We appreciate you b...
    ME in SC's avatar
    ME in SC
    I just had the same issue as Littleirish. But I am not going to pay the fee. Taking my business elsewhere...very disapp...

    Just another bank...Nothing special

    Oct 6, 2016

    USAA is nothing special. Just another financial institution like any other big bank. Since I live in CA, I make typically make $1,...

    Harry Tuttle's avatar
    Harry Tuttle
    You're right, they are a great bank. There savings accounts are 00.05%APY, unlike those terrible banks that offer 1.05%...
    TenTen's avatar
    For those of us who work for small buisness, we do not have the luxury of direct deposit. To hold a check for 7 days is...
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